Frequently Asked Questions

Everything you need to know about your order and our collection.

How long does shipping take for domestic orders?

Standard domestic orders are typically processed within 1-2 business days and delivered within 3-7 business days via USPS or UPS.

Do you ship internationally?

Yes, we ship our records and merchandise worldwide. International delivery times vary by destination but generally take 10-21 business days.

What is your return policy for vinyl and CDs?

Unopened items can be returned within 30 days of purchase. If you receive a defective or damaged record, please contact our support team for a replacement or full refund.

How do I track my order?

Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure checkout experience.

Are your limited edition releases restocked?

Most limited edition colored vinyl and special box sets are one-time pressings. Once they are sold out, they are typically not restocked unless a new edition is announced.